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Singapore, 29 September 2008 - ROOTS Communications Pte Ltd is proud to be certified as EXFO Asia Pacific Certified Service Center. ROOTS Communications Pte Ltd has successfully undergone an extensive program to be certified as one of EXFO’s Certified Service Centers.
ROOTS coverage in Asia Pacific for all repair and calibration services on EXFO products includes the following countries- Indonesia, Japan, Korea, Malaysia, Singapore, Taiwan, Thailand and Vietnam.
ROOTS will serve all EXFO customers in the above countries, emphasizing on quality repair/calibration services with the fastest turnaround time and best customer service. All measures are taken to ensure that the services performed by ROOTS meet EXFO’s stringent requirements and follow their standard practices and guidelines.
“ROOTS value proposition as a solutions provider is sales and good service in whatever we do. I am honoured and happy that EXFO’s team shared the same vision. This will enable us to be closer to our customers as well as to continue our excellent service and response time to customers pertaining to repair or calibration services,” said Mr Koh Nai Lip, Vice President, ROOTS Communications Pte Ltd.
“Our partnership with ROOTS follows EXFO’s continual commitment to improve overall customer’s satisfaction by offering first class after sales service as we have always promised and delivered,’’ said Mr Tan Koon Eng, Director, EXFO Asia Pacific Pte Ltd.
For more information please contact:
Carolyn Leong
Marcom Executive
ROOTS Communications Pte Ltd
Tel: +65 6843 6765
Email: marcom@rootscomm.com
About EXFO
EXFO is a recognized test and measurement expert in the global telecommunications industry. The Telecom Division, which represents the majority of the company's business, offers a full suite of test solutions and monitoring systems to network service providers, IPTV operators, telecom system vendors and component manufacturers in approximately 70 countries. EXFO is the global market leader for portable optical test solutions and a leading supplier of protocol and access test solutions to enable triple-play deployments and converged IP networking. Its PC/Windows-based modular FTB-200; FTB-400 and IQS-500 test platforms host a wide range of modular test solutions across optical, physical, data and network layers, while maximizing technology reuse across several market segments. The Life Sciences and Industrial Division, which leverages several core telecom technologies, offers value-added solutions in the life sciences and high-precision assembly sectors based on advanced spot-curing, fluorescence microscopy and nanopositioning solutions. For more information about EXFO, visit www.EXFO.com
About ROOTS Communications Pte Ltd
ROOTS Communications is a leading Solutions Provider and Distributor focused on providing value-added Test & Measurement Solutions, Wireless Engineering and Wireless Broadband Solutions. Headquartered in Singapore with subsidiaries in Malaysia and China, ROOTS Communications is fully ISO 9001:2000 certified for its Quality Management System. ROOTS also operates an accredited calibration laboratory that offers comprehensive after sales service and calibration. The people at ROOTS value their industrial know-how and are customer-centric in serving customers from Enterprises, MNCs, Institutions, Security/Military and Telcos in Asia Pacific Region. Additional Information on ROOTS Communications Pte Ltd and its services is available at http://www.rootscomm.com and http://www.rootscomm.com.cn
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